The Girl got an Asus Flip Chromebook c101 for Christmas, which she is chuffed as peanuts about. It’s quite nice. I have played with it using Google Keep, surfing a wee bit, messed with Google slides and casting to a big screen with presenter notes on the flip. Very good.
Last night an update asked for a reboot and then the thing locked. Long story short below.
Locked: screen blank, silver light on the side on, no response to any keys or to on off button.
With a Linux or Windows box in such a state, I’d start with the three fingered salute, then try pressing and holding the power button to proper switch off. Failing that, pull the power supply and battery. Needless to say, that doesn’t really work with Chromebooks.
This solution doesn’t factory reset or lose any settings. It’s just a gentle hint to the blasted thing to restart properly please.
1. Press the power button and the refresh button (middle button, top row, cut circle with an arrow in it) at the same time for about 10 seconds, or until the screen flashes. After its flashed, let go of the buttons and you should see the silver light is out.
2. Give it a minute, then press the power button to turn on as usual.
3. You’re done. Should work normally now.
As far as I can tell, this is either a three fingered salute (ctrl-alt-del) equivalent for chrome OS, or a press and hold the power button equivalent. It makes a difference if the lock up isn’t sorted and remains locked. Then you have to get medieval on it’s arse and disconnect the battery I suspect.
It took me a hour to suss it last night, fearing hard resets, factory resets, etc. The guy who steered me right was thefakegeek. Thanks!